Responsible Gaming

Our approach to safer gambling

Responsible gaming means making informed decisions about whether, when and how you gamble. It includes understanding that every game involves risk and that outcomes are determined by chance or by the rules of the game. Previous results do not guarantee future results, and a win cannot be relied on to recover earlier losses.

HunnyPlay Casino provides information and account features intended to help players maintain control. These may include spending limits, deposit limits, session reminders, temporary breaks and self-exclusion options, subject to availability and the applicable terms. Using these tools does not remove the underlying risk of gambling, so you should still decide on a personal budget and follow it.

Gambling is not a source of income. Do not borrow money, use funds intended for rent or household expenses, sell possessions or rely on credit to gamble. You should also avoid gambling when you are upset, tired, under the influence of alcohol or other substances, or trying to win back money that has already been lost.

Before you start

• Check that you are of legal gambling age in the place where you are located and use gambling services only where they are lawful.
• Decide how much money and time you can reasonably spend before opening a game or placing a wager.
• Treat your gambling budget as entertainment spending, not as savings or an investment.
• Keep essential bills, savings and other financial commitments separate from gambling funds.
• Read the relevant game information and terms before using a product or account feature.
• Do not gamble on behalf of another person or allow another person to use your account.
• Keep your account details private and take extra care if someone else can access your device.

Practical ways to stay in control

A simple plan can make it easier to keep gambling within limits. Set a maximum amount and a maximum period of time for each session. When either limit is reached, stop playing. Avoid changing your plan while you are gambling, particularly after a loss or during an extended winning streak.

Use available account controls

If account controls are available, consider setting a deposit, loss or wagering limit that reflects your personal budget. A limit should be low enough to remain affordable even if the full amount is lost. You may also be able to set a session reminder or time limit to help you notice how long you have been playing.

Choose limits before you begin and review them carefully. A limit is most useful when it is realistic, consistent and not changed simply to continue playing. Depending on the control selected, a request to reduce a limit may take effect promptly, while a request to increase a limit may be subject to a delay or other conditions. Check the information shown in your account and the applicable terms.

Take regular breaks

Short breaks can help you reflect on how you are feeling and how much you have spent. Leave the game, do something unrelated to gambling and return only if gambling still fits within your original plan. Do not use breaks as a way to prepare for another attempt to recover losses.

A longer break may be more suitable if gambling has become difficult to manage. Temporary account restrictions or a self-exclusion request can provide space away from gambling. During a break or self-exclusion period, do not create another account or ask another person to place bets for you. If you need help choosing an option, seek independent support.

Keep a record

Consider keeping a private record of deposits, withdrawals, time spent playing and the reasons you gamble. Looking at the complete picture can be more useful than focusing on individual wins or losses. If the amount or time is higher than planned, treat that as a reason to pause and review your habits.

Protect your gambling budget

A gambling budget should be decided after essential expenses, savings and other financial commitments have been considered. Never use money set aside for food, rent, utilities, education, medical needs or debt repayments. It may help to keep gambling funds separate from everyday money and to avoid carrying extra funds into a gambling session.

Do not increase your budget because you are winning, losing or feeling pressure to continue. The result of one game does not change the odds of the next game. If you feel an urge to chase losses, stop playing, sign out of your account and consider using a break or self-exclusion option.

Recognising when gambling may be a problem

Gambling-related harm can develop gradually. It can affect finances, relationships, work, study, sleep and emotional wellbeing. You do not need to wait until a serious problem develops before taking a break or asking for help. Support is available whether you gamble often or only occasionally.

Possible warning signs

• Spending more money or time gambling than you intended.
• Trying to win back losses by increasing the amount or frequency of play.
• Feeling restless, irritable or preoccupied when you cannot gamble.
• Hiding gambling activity, losses or account transactions from family or friends.
• Borrowing money, using credit or missing bills because of gambling.
• Selling possessions or using money set aside for important needs.
• Gambling to escape stress, loneliness, sadness, anger or other difficult feelings.
• Losing interest in work, study, family, friends or activities you previously enjoyed.
• Making repeated promises to stop or cut down but finding it difficult to do so.
• Feeling regret, shame, anxiety or hopelessness after gambling.

One or more of these signs may indicate that it is time to stop and seek support. A trusted person can help you review your gambling, protect access to money and follow through with a break. You can also speak with a qualified counsellor or an independent gambling support service in Australia. These services can provide confidential information and practical guidance for people who gamble, as well as for family members and friends.

If gambling is affecting your mental health or you feel unable to cope, seek help from an appropriate health professional or an urgent support service in your area. If you believe you or someone else is in immediate danger, contact emergency services. Responsible gaming information is not a substitute for medical, financial or legal advice.

Support for someone else

If you are concerned about a family member, partner, colleague or friend, choose a calm time to talk without judgement. Explain what you have noticed, listen to their perspective and encourage them to seek independent help. Avoid covering losses, lending money for gambling or taking responsibility for managing the person’s account without their agreement.

You should also protect your own wellbeing. Gambling-related harm can affect the people around the gambler through financial stress, conflict and loss of trust. Independent support can help you understand appropriate boundaries, manage difficult conversations and decide what practical steps may be suitable.

Account protection, breaks and further information

You can take action at any time by stopping play, applying an available limit, requesting a temporary break or asking for self-exclusion. Read the instructions carefully before confirming a restriction. If you choose self-exclusion, follow all applicable requirements and do not attempt to bypass the restriction through another account or device.

A temporary break may be useful when you want time away from gambling without making a longer-term decision. Self-exclusion may be more appropriate when you want to prevent yourself from accessing gambling services for a defined period or until you decide that returning is safe and suitable. The available options, conditions and any waiting periods may vary, so review the information provided before making a request.

If you believe your account has been used by another person, or if you are concerned about a gambling transaction, stop using the account and review the relevant account and security information. Change your password where appropriate and contact the available support channel through the website. Never share passwords, verification codes or other security information with another person.

Parents and carers should take reasonable steps to prevent children from accessing gambling services. Use device security features, keep passwords private, log out after using your account and avoid leaving gambling pages open on shared devices. Gambling is intended for adults who meet the applicable legal age and location requirements.

If you decide to return

Returning to gambling after a break should be a considered decision, not a response to pressure, boredom or a desire to recover money. Review the reason for your break, consider whether the circumstances that led to it have changed and decide whether gambling remains appropriate for you. If you are uncertain, continue your break and seek independent guidance.

If you return, set limits before playing and avoid treating a win as proof that gambling is under control. Monitor your spending, time and feelings during each session. Stop immediately if you find yourself hiding activity, exceeding your plan, borrowing money or trying to recover losses.

Remember

1. Gamble for entertainment, never as a way to earn income or recover losses.
2. Set a budget and time limit before you play.
3. Stop when your limit is reached.
4. Do not chase losses or gamble with money needed for essentials.
5. Take a break if gambling no longer feels enjoyable or controlled.
6. Ask for independent support early if you notice warning signs.
7. Use account restrictions or self-exclusion when you need more distance from gambling.

For more information about safer gambling tools, review the options available in your HunnyPlay Casino account and the applicable terms. If you are unsure which option is right for you, stop gambling and seek independent guidance before continuing.